ShineViral.com

Terms and Conditions

These Terms and Conditions were last updated on June 10, 2024.

Introduction

These terms apply to users who use paid services on the website of ShineViral.com. They take effect as soon as a user purchases a service. ShineViral.com is also designated as the operator in these terms and conditions.

Term Validity

The terms are valid from June 10, 2024. Modifications may be made and communicated to users in case of significant changes.

Platform Features

- Orders

Users can purchase digital services. If information is incorrect, the user must contact the operator.

- User Accounts

Persons aged 18 and over can use the operator's services.

- Pricing

Prices may vary.

- User Criteria

Any person capable of using payment methods and understanding the offer can place an order.

- Prohibition of Service Purchase

It is prohibited for companies and influencers to buy services.

Services

- Specification

Executed services may have an impact on the modification of social media accounts. Their abusive use is prohibited.

- Comments

Users can purchase comments for their profiles and/or posts. The abusive use of these services is prohibited.

- Offers

Temporary offers may be announced for services.

- Obligation

In case of incomplete delivery of services, not due to circumstances beyond the operator's control, a refund is offered for the part of the products not delivered.

- Platform Policy

Users must comply with the policy of the respective social networks.

- Refund Guarantee

In case of non-compliance with obligations, not due to circumstances beyond the operator's control, a refund may be requested.

- Subscriptions

Regular deliveries of the operator's services can be subscribed to.

- Mediation

Only digital services are offered.

- 30-Day Restocking Guarantee

When services are subscribed to, they can be restocked upon request within a 30-day period until the level of the last delivery made by the operator.

Contract and Right of Withdrawal

By placing an order, you agree to the Terms and Conditions and the operating method of the operator and waive your legal right of withdrawal.

Cancellation and Modification

Orders can be cancelled or modified as long as our servers have not yet started the provision of the service and/or product processes.

Processing and Refund

Orders are processed within 48 hours. If this is not the case, you can request a refund, unless due to circumstances beyond the operator's control.

Risks and Liability

The use of all services offered by the operator is at your own risk. The operator is not responsible for any suspensions and/or blocks of your account. If the purchased product disappears, the operator is not responsible. The conditions for refunds are described in our refund policy.

Restocking Guarantee

The restocking period for services is 30 days, unless otherwise indicated on the product page. This guarantee becomes void if the username is changed or another provider is solicited for the same service.

Incorrect Information

Orders that cannot be delivered due to incorrect user information or content links, or because the account is private, are considered delivered.

Communication

Upon payment, you must provide an email address. This email address is used to contact you in case of a problem. If we cannot reach you and the delivery deadline has expired, we cannot refund the purchase amount.

Personal Data

During the ordering process, your IP address may be recorded and stored. Personal data is never transmitted and/or sold to third parties. For more information on how we handle personal data, please see our privacy policy.

Abuse and Fraud

In case of abuse and/or fraud, the operator will file a complaint in all cases.

Complete Terms

A full copy of the General Terms and Conditions can be provided upon request. Please contact us at info@shinerviral.com.

Warranty

All our products are delivered with a 30-day restocking guarantee. If the same product has already been purchased from another provider, we offer no warranty on your purchase.